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Love Yourself Because Your Are Beautifull

WZ 2021 Collection Now Available

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  • Shipping Information

    Thank you for supporting Wendolin Designs

    SHIPPING 
     
     Shipping options: USPS First Class Mail, USPS First Class Mail, USPS Priority Mail, USPS Priority Mail Express, USPS First Class Mail Intl, USPS Priority Mail Intl, USPS Priority Mail Express Intl.
    When your order has been shipped, you will receive an email with tracking information.
    Your final shipping cost is displayed at the point of checkout.
    Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

    Shipping services options:

    Priority Mail:

    Domestic deliveries arrive in 1-3 business days depending on where your package starts and where it's going. Your package comes with a tracking number and insurance up to $100 for your item. We strongly recomend you use this method since the USPS prioritize priority mail.

    First Class Mail: 

    Local mail will typically be delivered in 2-3 days. 
     

    Shipping fees 

    Shipping fees are non-refundable. If you refuse any shipments from fashionnova.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued. 
    How long will it take my order to process for shipment?
    All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.
    After your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.

    OTHER INTERNATIONAL ORDERS

    Orders are shipped using weight-based carrier rates.
     Economy (8-15 business days) and Priority (1-3 business days) services available.
    Same shipping rules apply to international packages.


    IMPORTANT NOTES:

    • Shipping rates are weight-based and vary depending on the total weight of your package.
    • International orders ship in one package. The customer is responsible for paying all import duties and taxes.
    • We do our best to offer you the most competitive shipping rates possible.  
     

    Shipping Policy 

    To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
     

    Delivery claims

    If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.
    We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).
    Wendolin Designs does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
    Out of stock items
    If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.
     
    Reserved rights regarding shipping

    While we will make every effort to accommodate your shipping and billing preferences, in order to protect our #WZBabes, Wendolin Designs reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

    Additionally, Wendolin Designs reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

    • An irregular or excessive returns history

    • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,

    • Potential fraudulent or criminal activity.

    Similarly, Wendolin Designs reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.

     
     By shopping at Wendolin Designs the customer agrees to all of the above.  
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